Syncing between phone and website

The website reads the lawn records that have reached your account database. Records that remain only on a phone cannot be established by checking the website.

Check that you are using the intended account and installation. A failed website read means the records could not be read; it does not prove that you have no lawns. A confirmed local save can remain valid while backup needs attention.

1. Check the account shown on both devices.
2. Review the phone's backup or sync result.
3. Reload the website after a confirmed sync.

Preserve the phone's records while investigating. Do not clear storage, uninstall, or sign into another person's account as a routine sync fix.